Ouido Software

Frequently Asked Questions

I already have an assistant, do I still need Ouido?
Does Ouido work for a team environment?
My process is very unique, can Ouido help?
Can I try it for free?
How hard is it to get started with Ouido?
Can Ouido help me catch up if I fall behind?
Can I get help creating custom templates?
Does Ouido offer training?
How can Ouido help me train my team?
Does Ouido work on my phone?

Click on a solution on the left to see how Ouido can help

Ouido will be your assistant's new best friend

One of the best features of Ouido is how it keeps both your assistant and you on the same page. Ouido's dashboards provide you the overview and focus you need, while also giving your assistant the step-by-step instructions to lead them through your deal flow automatically.

This means fewer "what do I do next?" questions and more focus for both of you, which is why we say Ouido will become your assistant's new best friend.

Ouido Keeps everyone on the same page, and even trains your new agents

Ouido keeps everyone on the same page and even trains your new agents. Ouido is a great tool for individual agents and teams. With tools like our "Filter me" button, agents can filter any dashboard down to those items that they need to focus on (tasks, deals, dates, etc.), and with another click of the button return to seeing the whole team's perspective.

With Ouido's agent color-coding your office manager and transactions coordinators will love being able to quickly identify which agent's deals are closing, and who is behind on tasks.

Ouido's automation and unique approach to workflows can handle any process

Ouido's automation and unique approach to workflows can handle any process.
That's a bold statement, but it's true. Ouido's templating system is not only easy to use, it's incredibly powerful as well. So powerful, in fact, that we like to say you're only limited by your imagination.

With Ouido's advanced task scheduling you can ensure that tasks always happen at the appropriate time (e.g. 5 days before closing). Our unique task triggers can kick off the next step in your process or even move your deal into the right phase. And, because Ouido lets you combine those two things you can move into a new phase and trigger a specific workflow at the same time. Imagine an offer is received and you want that to trigger a counter offer. With Ouido, simply create a task in your workflow that moves the deal to the Offer Negotiation phase and triggers the Prepare Counter Offer workflow. If the offer is being accepted, create a task (e.g. "Accept Offer), that bypasses the Offer Negotiations phase entirely and moves the deal into a Closing Prep workflow.
The capabilities of this approach make sure your process works exactly as YOU want it to.

If you're not sure, our Professional Services team can help build your process for you, no matter how complicated... at least they haven't been stumped yet!

First month free for all subscriptions

Every subscription comes with a 30-day trial period. If you're not satisfied, simply cancel before the first month is up and your credit card will not be charged.

Ouido Setup Wizard gets you fully set up and operational in minutes

The Ouido Setup Wizard was designed for one purpose: Get you operational as quickly as possible. After answering a few simple questions about your active deals, Ouido builds your templates and moves each deal into the correct workflow. You start out already caught up. Don't believe us? Check out this video where we prove it.

watch the video

Catch up in minutes, and never fight to software to do it

Catch up in minutes, and never fight software to do it.
At Ouido, we understand that busy agents can't always spend the time to keep their systems up to date. Most other software adds insult to injury by making "catching up" a tedious and laborious task. And heaven forbid that something happens that doesn't follow "their" process.

With Ouido's non-linear process management you can move your deals to the correct phase and workflow with either a simple drag and drop on the deal board or by utilizing the "Nuclear Reset" option on the deal dashboard. We call it that because it's funny, not because it's anything to be afraid of. In fact, it may become your favorite feature. Just pick the current phase and workflow, and presto, your deal is all caught up.

Professional Services can build your process for you

At Ouido, we understand that time is money, and even though we've made the process of building templates and workflows simple and straight forward, sometimes it's easier to just have someone do it for you.

That's where Professional Services come in. For a one-time fee our team will learn your process, build custom templates and workflows, and train you and your team on how to get the most out of Ouido.

Learn about Professional Services

The Ouido Academy is your one-stop training center

The Ouido Academy is your one-stop training center with video training that walks you through every part of the Ouido Software, from managing deals to creating your own custom templates and workflows. And the best part? Ouido Academy is provided free with every subscription!

Prefer a more "hands-on" approach? Contact our Professional Services team to see about scheduling personalized training for you and your team.

Training your Team is easy with Ouido

Bringing on new team members is always a challenge whether it's a new administrative assistant, a transaction coordinator or a new agent. Ouido can help. Because Ouido knows YOUR process, new team members learn just by using Ouido. With the ability to add detailed instructions, Ouido becomes the best trainer you have because the system teaches your process by doing. Ouido saves you time by reducing the "what do I do next?" barrage of questions that new team members often ask.

Ouido's Mobile Dashboard is specifically designed for your mobile devices

Ouido's Mobile Dashboard has been optimized to work on your phone or tablet. With mobile-friendly displays, Ouido gives you full access to the entire system while you’re on the go, meeting with clients or just away from the office.